The most commonly asked questions
Are there any account keeping fees?
No, RaboDirect does not charge any account fees on any savings accounts or Term Deposits.
How do I transfer funds into my RaboDirect account?
You can transfer funds into your High Interest Savings Account (HISA) using the 'Transfer in' feature if you have allowed direct debit authority on your linked account. You can also transfer funds into any of your RaboDirect HISA or PremiumSaver accounts via electronic funds transfer (EFT) from most Australian accounts using your RaboDirect BSB and Account number.
Can the interest rate change?
Yes, interest rates offered on our High Interest Savings Account, Purpose Saver, Notice Saver and PremiumSaver are variable and may change. Our Term Deposits have fixed rates.
We'll always let you know when the interest rates change.
When is the interest rate calculated and paid into my account?
Interest is calculated daily throughout the month and is paid into your High Interest Savings Account at the end of each month. You can see the amount of interest you have earned for the previous month on the next months account statement or transaction history.
Intro rate - Can the introductory variable rate change or is it fixed?
Intro rate - How does the introductory variable rate work?
The portion of account balance greater than $250,000 earns the standard variable rate for that tier.
After the introductory 4 month period, all balances revert to the current standard variable rates on those tiers.
Please refer to the ‘My Rates’ page for details.
Can I install the app on more than one phone or tablet?
Yes, you can download and register the RaboDirect Mobile Banking App on up to six devices per account.

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