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Frequently asked questions

Frequently asked questions (FAQs)

Help yourself to answers to frequently asked questions about opening an account with RaboDirect, our products, the Digipass, technical requirements for using our website, and more.

Safety Guarantee

All deposits with RaboDirect under $1 million are guaranteed by the Australian Government and our parent Rabobank. So you know your money is in safe hands with us.

The Australian Government Deposit Guarantee has been extended to 1 February 2012

Bigger than any Australian bank

RaboDirect is the online savings
bank of Rabobank Australia Ltd.
Established in 1898,
our ultimate parent
Rabobank, is one of
the world's largest
financial institutions.