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Frequently asked questions

Applying for an account with RaboDirect

Why do I need to print, sign and mail my form and documents after completing the online account opening forms?

Under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006, effective from 12th December 2007, we are required to identify account owners and those persons operating an account. If your identity could not be verified when opening an account online you will need to send us certified identification if order for us to verify your identity to setup your account.